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Table 5 Bivariate association of DSQ independent variables with the primary outcome on a binary scale

From: Patient perceptions in quality of care: report from university veterans clinic

Variables*

Frequency** (percentage) of respondents’ agreement

P-value**

***General Satisfaction

120 (68.57%)

0.009

Quality of Care 1: Careful examination

147 (84%)

0.008

Quality of Care 2: Respectful towards patients

150 (85.71%)

0.0003

***Quality of Care 3: Not so thorough dental students

8 (4.62%)

0.144

Quality of Care 4: Explanatory about treatment procedures

147 (84.48%)

0.021

Quality of Care 5: Modern clinic

147 (83.05%)

0.014

***Quality of Care 6: Not helpful dental students

11 (6.29%)

0.103

***Pain Management 1: Painful procedures

22 (12.57%)

0.228

***Pain Management 2: Efforts in reducing pain

135 (77.59%)

0.013

Pain Management 3: Patients not concerned about feeling pain

98 (56.32%)

0.022

***Availability: Lower availability of dentists

18 (10.34%)

0.247

Convenience: Conveniently located clinic

97 (55.43%)

0.123

***Accessibility 1: Appointment not easily available

26 (15.03%)

0.056

Accessibility 2: Suitable office hours

122 (69.71%)

0.015

  1. Number of respondents: 177
  2. ***Items are coded in negative direction
  3. *All the variables of interest were converted from a Likert scale (1 = strongly agree, 2 = agree, 3 = undecided, 4 = disagree, 5 = strongly disagree) to a binary scale (strongly agree and agree combined to 1 = agree, and strongly disagree, disagree, undecided combined to 2 = disagree)
  4. Primary Outcome: Heroes Clinic providers can relieve most problems
  5. **Test: Fisher’s Exact test frequency and p-value